The CIO Challenge: 2021’s New Technology Leader

March 22, 2021

Hagerty CEO McKeel Hagerty talks about the changing role of the CIO with Kelly Smith, Chief Strategy Officer & Senior Vice President at Hagerty. Excerpt: By now, it’s no secret that digital transformation agendas require that CIOs become true working partners to the business. We’ve decided to go further. Upon acknowledging that virtually everything we do has some critical dependency on technology, we want to skate to where the puck is going. That is, the lines between business and technology must continue to blur. Our aim is a working relationship so symbiotic that it will be hard to tell where the business stops and IT starts. This will be a key strategic asset and a competitive advantage for us.